Security

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Database connections are encrypted and access is restricted to application services only.

EU Hosting

All data is stored and processed exclusively within the European Union on infrastructure hosted in Germany. We do not transfer data outside the EU/EEA.

Access Controls

We implement role-based access controls, require strong authentication, and follow the principle of least privilege. All administrative actions are logged and auditable.

Compliance Posture

AI-Casefile is designed with GDPR compliance at its core. We maintain technical and organizational measures in line with Article 32 GDPR. Our infrastructure follows industry security best practices.

Incident Response

We maintain an incident response plan and will notify affected customers of security incidents in accordance with GDPR Article 33 requirements (within 72 hours of becoming aware).

Service Reliability

AI-Casefile offers a 99.9% uptime SLA for all paid plans. Our infrastructure includes automated monitoring, instant failover, and scheduled maintenance windows communicated at least 72 hours in advance. Incident status updates are published in real-time.

Responsible Disclosure

If you discover a security vulnerability, please report it responsibly to:

We appreciate your help in keeping AI-Casefile secure. We will acknowledge your report within 48 hours and aim to resolve confirmed vulnerabilities promptly.